Warranty
🛡️ 1-Year Limited Warranty
At Elite Concrete Products, we stand behind the quality of our tools. That’s why we offer a 1-Year Limited Warranty covering manufacturing defects — so you can buy with confidence.
✅ What’s Covered
This warranty covers manufacturing defects in materials or workmanship for a period of one (1) year from the original date of purchase.
Covered defects may include:
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Cracks, separations, or deformations in the tool body due to poor manufacturing
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Defective welds or joints
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Structural failures not caused by misuse or wear and tear
If your tool is found to be defective under this warranty, we will repair it, replace it, or offer store credit — at our discretion.
🚫 What’s Not Covered
This warranty does not cover:
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Normal wear and tear from regular use
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Tools that have been abused, dropped, altered, or used improperly
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Cosmetic blemishes, scratches, or decals wearing off
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Tools damaged due to exposure to extreme heat or chemicals
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Any tools used in a rental or commercial tool loan setting
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Custom-designed or personalized tools
📄 Proof of Purchase
To qualify for warranty coverage, you must provide:
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A valid receipt or proof of purchase
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A clear description of the issue
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Photos showing the defect
📩 How to Submit a Warranty Claim
To start a warranty claim, email us at sales@elite-concrete-products.com with the following:
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Your full name and order number
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Description of the issue
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Photos of the defective item
We’ll review your request and respond within 2–3 business days.
⚖️ Legal Notes
This warranty gives you specific legal rights and may vary by state or province.
Elite Concrete Products reserves the right to modify or update this warranty at any time.
💪 Built to Last. Backed by Us.
We don’t expect you to need this — but if something’s not right, we’ve got your back.